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Support for families and carers

How can we help?

When someone you know is diagnosed with a life-limiting illness, it can affect you more than you might realise. At Farleigh Hospice, we offer support and guidance to the families and carers of those with life-limiting illnesses.

We offer a range of services to families and carers, including:

  • Someone to talk to about how you are feeling
  • Information about life-limiting illnesses, and treatments
  • Guidance on the health and social care system, including access to Welfare Benefits
  • Stress management with complementary therapy
  • Bereavement support for adults and young people aged 4-18
  • Opportunities to socialise with people facing similar situations
  • Respite care, to give you a break from your caring responsibilities

Bereavement Support

Experiencing the loss of a family member can be extremely distressing. Our Bereavement Support team are on hand to help you through the emotional impact of grief. We recognise that bereavement affects everyone differently, so we offer a range of support options to best suit you or your family member. We provide support for anyone who lives in the mid Essex area; you do not need to have a previous connection with Farleigh.


Once we have received your completed referral form we will send you a self-assessment form to complete unless you have already done so as part of the referral process. We will use the information you give us to allocate you to a waiting list for the most appropriate support. We offer:

  • Telephone support
  • 1 to 1 support
  • Counselling
  • Groups - Open Support Group, Help Understanding Bereavement, Art & Craft, Cooking. You are welcome to attend a group only or alongside individual support/counselling
  • Information and advice – help with finding resources, or general guidance and support

We accept referrals from 6 weeks after your bereavement.

The demand for our service has grown rapidly in recent years and it continues to do so. In order to meet the rising demand and provide a service that is fairer, we offer 12 sessions for each client (for telephone, 1:1 support and counselling).

How do I make a referral?

To make a referral please complete both the referral and self-assessment forms using the link below. You can either download the forms and email them to us at or print them off and post them to us at Circle adult bereavement support, Farleigh Hospice, North Court Road, Chelmsford, Essex, CM1 7FH.

Circle Bereavement Referral Form

Self-Assessment Form

Circle Referral Criteria

If you need any help with making a referral please contact the office on 01245 457308


Yo-Yo is a community service for children and young people aged 4 to 18. The service is partly funded by Children in Need.

The options for support are:

  • 1 to 1 support
  • Counselling/art therapy
  • Group work – we have a range of groups:
    • Mini HUB (Help Understanding Bereavement) - a 5 week course for 7 -11 year olds, looking at bereavement, how it’s affected you and to meet with others in a similar situation
    • Outdoor activity days
    • Art gallery
    • Family meal
    • Memorial service
    • Workshops for parents and carers to understand the impact of loss and bereavement and how to support your child/young person

Our team also holds workshops for school staff several times a year, to share techniques and strategies to support bereaved children.

Pre-bereavement referrals are accepted when someone significant in a child/young person has a life-limiting progressive illness and they are struggling with it. Bereavement referrals are accepted from 6 weeks after the death.

Professionals and parents can refer with the consent of the child/young person by completing one of the forms below. Young people can refer themselves if competent to do so.

Yo-Yo Seriously Ill Referral Form

Yo-Yo Bereavement Referral Form

Yo-Yo Referral Criteria

If you are a parent or professional who'd just like to talk to someone for guidance please give us a ring, you do not need to complete a referral form.

For more information, please email or call 01245 457416.