The following policy explains how cookies are used on our website.

To download a PDF version of this policy, please click here.


What are Cookies?

A cookie is a small text file which is stored on your computer, subject to your consent.

Cookies are used by many websites, and help us to better understand how our website is being used, so that we can make improvements for a better user experience. 

None of the cookies that we use provide us with personal information about you, and merely act as an anonymous counting method for us to see the number of people visiting our website and how they find their way around.

You can read more about cookies here: www.bbc.co.uk/webwise/guides/about-cookies


Managing Cookies

You can turn off the cookies which are set by our website at any time; use the "help" function on your browser for more information on how to do this.

To turn off cookies on your mobile device, please refer to your handset manual or the "help" function on your browser.


Why do Farleigh Hospice use Cookies?

We use a combination of 1st party cookies and 3rd party cookies to help us to understand how our users find their way around our website and how they interact with it. This helps us to identify potential problem areas and make improvements.

1st Party Cookies

1st party cookies are ones that we have set up ourselves, or that have been set up on our behalf. These cookies show us whether you've previously visited our website, if you've registered for certain things (such as our newsletter), how fast our website loads on your device, which pages you visited, and how long you stayed on each page. 

This helps us to make sure that we're providing you with the best browsing experience that we can provide; by analysing how quickly people find the information they're looking for, we can determine how easy our website is to navigate.

The information below explains which 1st party cookies we have in place, including their purpose and how long the data is kept:

cc_cookie_accept expires after 2 years Website Stores whether the user has accepted the cookie message or not.
ToggleStatus expires after 2 years Website Stores whether the user has hidden or shown the contacts filter search.
ASP.NET_SessionId expires at end of session Website Used for authenticating a user's session after logging in. Closes when you exit the browser.
RITCookie expires after 2 years Website Stores the user's email address if they have opted for the system to remember them, the system uses the cookie to prepopulate the login form.
_ga expires after 2 years Google Analytics Used to distinguish users.
_gat expires after 10 minutes Google Analytics Used to throttle request rate.
__utma expires after 2 years Google Analytics Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt expires after 10 minutes Google Analytics Used to throttle request rate.
__utmb expires after 30 mins Google Analytics Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc expires at end of session Google Analytics Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz expires after 6 months Google Analytics Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv expires after 2 years Google Analytics Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
__unam expires after 6 months ShareThis Set as part of the ShareThis service and monitors "click-stream" activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. The ShareThis service only identifies a user if they have separately signed up with ShareThis for a ShareThis account and given them consent. Checks how long you stay on a site: when a visit starts, and ends. It does not contain any personal information and is used only for analytical purposes.

 

3rd Party Cookies

3rd party cookies are ones that have been set up by outside bodies. On the Farleigh Hospice website, these are solely used by YouTube, Twitter, and Facebook.

Although we have no control over these cookies, rest assured that the information stored by these website differs to that stored by our 1st party cookies. The 3rd party cookies on our website are used by the companies below to improve how videos appear on our website, and improve your experience with their platforms.

The information below explains which 3rd party cookies we have in place, including their purpose and how long the data is kept:

VISITOR_INFO1_LIVE expires 9 months from start of session YouTube We embed videos from our official YouTube channel (FarleighHospice). YouTube uses cookies to help statistics of video views, prevent fraud and to improve the users site experience. If you view a video, YouTube may set cookies on your computer once you click on the video player.
PREF expires 5 years from start of session YouTube Another cookie used for YouTube videos (see above)
K expires at end of session Twitter Twitter may use cookies to better understand how you interact with their services, to monitor aggregate usage by Twitter users and web traffic routing to their services. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use Twitter.
guest_id expires at end of session Twitter Another cookie used by Twitter (see above)
lang expires at end of session Twitter Another cookie used by Twitter (see above)
twid expires at end of session Twitter Another cookie used by Twitter (see above)
_twitter_sess expires at end of session Twitter Another cookie used by Twitter (see above)
wd expires at end of session Facebook The cookies used by Facebook will not be used to create a profile of your browsing behavior on third-party sites, however it may be used anonymously to better target adverts. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use Facebook.
locale expires 7 days after end of session Facebook Another cookie used by Facebook (see above)

Changes to Cookie Policy

We keep our cookie policy under regular review and will update this policy from time to time. This cookie policy was last updated on 26th June 2017.

 

How to contact us

Post:     Farleigh Hospice, North Court Road, Chelmsford, Essex CM1 7FH

Email:   [email protected]

Phone:  01245 457300