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Contact Us

Ways to get in touch

You can reach us in a number of ways

General Enquiries
Address: Farleigh Hospice, North Court Road, Chelmsford CM1 7FH
Telephone: 01245 457300
Email: info@farleighhospice.org (Please Note: This address should not be used to transmit personal/confidential information)
Charity Registration Number: 284670
Company Number: 1619905
Confidential Patient Referrals
Email: contactteam.fh@nhs.net
Telephone: 01245 455478
Address: Triage Team, Farleigh Hospice, North Court Road, Chelmsford, Essex CM1 7FH

Comments, Compliments, Concerns & Complaints

Farleigh Hospice is committed to high standards in all aspects of its work. All of our staff whether clinical, administrative, retail or fundraising, we wish to give you the best possible service. It is reassuring for us to know we are providing a good service and meeting the high standards of care and services that we set for ourselves. So please let us know what you think. We take all feedback seriously as it gives us a chance to check what we are doing and improve or pass on your positive comments to our team.

You can submit your comments, compliments, concerns or a complaint by emailing us at and your email will be directed to the relevant department.

Being open

We at Farleigh Hospice will do as much as possible to keep you safe whilst you are using our services. We aim to minimise the occurrence of errors. If things do go wrong or errors occur we will be open with you and do what we can to learn from them. Lessons learned will help prevent incidents from recurring. If any aspect of our care or services gives cause for concern please let us know. In most cases we hope concern can be resolved immediately but if not they will be fully investigated, dealt with sympathetically and in complete confidence.


Other Contacts
Reception and Switchboard: 01245 457300
CIRCLE Adult Bereavement: 01245 457308
Yo-Yo Child Bereavement: 01245 457416
Advice Line: 01245 455478
Events: 01245 457355 or events@farleighhospice.org
Fundraising: 01245 457411 or fundraising@farleighhospice.org
Unsubscribe from mailings: 01245 457394 or donations.officers@farleighhospice.org
Hospice@Home: 01245 455478
HR: 01245 933813 or HRadmin@farleighhospice.org
Volunteering: 01245 933735 or events@farleighhospice.org
Inpatient Unit (IPU): 01245 457323
Local Hospice Lottery: 0800 316 0645
Patient Referral Information: 01245 455478
Media and press enquiries: communications@farleighhospice.org
Website comments & support: communications@farleighhospice.org
Education Team: education@farleighhospice.org
Legacy Administration: legacyadministration@farleighhospice.org