How can we help? Patients Information, support, and advice Information and advice Are you ill, bereaved, or worried about someone who is? If you're ill, bereaved, or worried about someone who is, we can guide you on a variety of issues, including: Life-limiting illnesses and treatment Specialist services in mid Essex Hospice care Support for families & carers Emotional support Respite care Bereavement support Downloads For many life-limiting illnesses there are dedicated charities providing specialised information and support. We've produced guidance on local and national organisations, charities, and support groups for patients and families. Click on the links below to download a PDF: Local support & services National organisations Contact us If you'd like to speak to someone in our Information Services Team, please call 01245 457378 or email [email protected]. Find us If you'd like to speak to us face-to-face, you can find us in the following places: Information Pod at Broomfield Hospital Read more Working in partnership with Mid Essex Health Trust and Macmillan Cancer Support, the Information Pod is based inside the atrium near M&S at Broomfield Hospital. It is open Monday to Thursday 9am - 5pm, and Fridays 9am - 4pm. Hospice Outreach Project (HOP) Read more Out on the roads of mid Essex, the HOP vehicle takes Farleigh Hospice's Information Services Team right into the heart of our community. A timetable of our upcoming locations will be available later in the year. Pop-up Pod Read more The pop-up pod is a mobile display space that we use in smaller venues such as shopping centres. A timetable of our upcoming locations will be available later in the year. Clinical advice line If you are already receiving care from Farleigh, you can use our Clinical Advice Line to speak to a Specialist Nurse who is able to give advice on symptoms, nursing care and other needs relating to life-limiting illness. At times it may be necessary to seek advice from other professionals, or direct you to another service such as your GP. Any health professional who is involved with a person affected by life-limiting illness can also call the advice line, with their permission. The advice line is available between 8am and 8pm, 7 days a week, on 01245 455478. Please note: This is NOT an emergency service. If urgent medical attention is required, please contact your GP in the first instance. If it is outside your GP’s normal working hours, you will need to contact NHS 111.