If you are ill, bereaved, or worried about someone who is, our Information Service team will be able to point you in the direction of helpful information, support and advice. They can offer help and advice on treatment, local services, general hospice information or more complex and in depth issues.

Information Pod at Broomfield Hospital

Working in partnership with Mid Essex Health Trust and Macmillan Cancer Support, the Information Pod is based inside the atrium near M&S at Broomfield Hospital. It is open Monday to Thursday from 9am-5pm, and from 9am-4pm on Fridays. You can contact the Information Pod on 01245 515981, or you can email the team at hop@farleighhospice.org.

Hospice Outreach Project

The HOP, our Hospice Outreach Project vehicle, takes the specialist services of Farleigh Hospice right into the heart of our community. A new timetable will be available later in the year, so check back to find out when it's visiting your local high street.

Clinical advice line

If you are already receiving care from Farleigh, you can reach a Clinical Nurse Specialist on our advice line. You should call if you need information about the management of your symptoms or if you have concerns that need to be addressed before your next scheduled visit. Healthcare professionals can also call the advice line, as can your partners, relatives and carers with your consent.

The advice line is available between 8am and 8pm, 7 days a week, on 01245 455478.

Please note it is NOT an emergency service. If urgent medical attention is required, please contact your GP in the first instance. If it is outside your GP's normal working hours, you will need to contact NHS 111.


For many life-limiting illnesses there are dedicated charities providing specialised information and support. Our Information Service have produced a list of national and local organisations, charities and support groups for patients and families. Click on the links below to download a PDF.

Local support and services

National organisations


 Additionally, our Social Worker can offer emotional and practical support relating to your life limiting illness to you and your family, and help you navigate the complex health and social care system, including access to Welfare Benefits.