You'll assist the Information Team in the operation of the Information Service across all settings helping us provide information, support and advice to those that are ill, bereaved or worried about someone who is. Roles may be based at the Information Pod at Broomfield Hospital or out in the community with the outreach team - either with our pop-up pod or on the HOP (Hospice Outreach Project) vehicle.

What you'll do
  • Meeting and greeting visitors to the information service and putting them at ease
  • Assessing information and support needs, both face to face and over the telephone
  • Providing basic information and signposting to the appropriate resources
  • Offering a listening ear and informal support, and where needs are more complex passing the enquiry to the information Service Staff
  • Displaying, organising and re-ordering information resources such as leaflets and flyers
  • Keep appropriate records e.g. by filling in a form for each enquiry
  • If based with Hospice Outreach, assist with setting up/break down of equipment

Ready to apply?

To apply to become a Information Service Volunteer click the 'Apply Now' button below.