How can we help? Patients Care in the community Care in the community Most people living with a life limiting illness would prefer to be cared for in their own home. Our Community Teams can help make this possible. You might need specialist equipment, or you may need to see a nurse, doctor or social worker. Clinical Nurse Specialists Our Clinical Nurse Specialists will make time to listen to your concerns. They can give you information about your illness, provide emotional support to you and your family, assess your symptoms and give clinical advice to other professionals involved in your care. The Clinical Nurse Specialist doesn’t provide hands-on nursing care but can help to arrange this with your District Nursing team if needed. Clinical advice line If you are already receiving care from Farleigh, you can reach a CNS on our advice line. You should call if you need information about the management of your symptoms or if you have concerns that need to be addressed before your next scheduled visit. Healthcare professionals can also call the advice line, as can your partners, relatives and carers with your consent. The advice line is available between 8am and 8pm, 7 days a week, on 01245 455478. Please note it is NOT an emergency service. If urgent medical attention is required, please contact your GP in the first instance. If it is outside your GP’s normal working hours, you will need to contact NHS 111. Hospice at Home Our Hospice at Home team provides compassionate nursing care so you can stay at home during the advanced stages of your illness, if that is your wish. The Hospice at Home team will work alongside your District Nurse, GP and other health and social care professionals to help improve your level of comfort and wellbeing and avoid unwanted hospital admissions. Hospice at Home provides short term care, generally for a maximum of 2 weeks. The number of visits will vary depending on your needs and the level of support you require. The team are available to provide care between 8am and 8pm, 7 days per week. Our nurses and healthcare assistants provide personal care, pain and symptom management and emotional and practical support. Medical visits Our doctors are specialists in palliative medicine and can visit you at home to help with more complex symptoms. They will liaise with your own GP and other doctors involved in your care as needed. Therapy visits If you can't get to our Day Service sites, our Therapy team can visit you in your home to help maintain your mobility and independence. An Occupational Therapist can help you manage complex symptoms such as fatigue and anxiety, so you can still do the things that you enjoy. Our Physiotherapists can help improve your comfort and assess whether you need any extra equipment, to keep you as active and independent as possible. Emotional support Our team of counsellors, social and support workers, Spiritual Care team and Wellbeing team can help with the significant emotional impact of being diagnosed with a life-limiting illness. Find out more about emotional support here.