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Farleigh Hospice supporting the community through the COVID-19 pandemic

Farleigh is working on the frontline, caring for people living with a life-limiting illness and supporting the NHS and the mid-Essex community through the COVID-19 pandemic. We have adapted our services to ensure we can offer care and support at any time to more than 650 people that we know are coming to the end of their life in the Mid Essex community, along with their families, carers and with our NHS partners.

Working within the community

Farleigh nurses, doctors, and clinical teams are working 7 days a week, providing additional support within the community and providing hospice care within people’s homes. Our Community service is divided into three Locality Care teams covering separate areas of Chelmsford, Braintree and Witham and Maldon and the Dengie, this is to ensure that we prevent the spread of infection from one area to another and to provide continuity in caring for our patients and their families. Our nurses are helping those who are most vulnerable and in their last few weeks and days of life. They are preventing unnecessary hospital admissions and ensuring where possible people are with their loved ones during their final hours.

Farleigh Hospice Helpline

Anyone can call Farleigh on 01245 457 300, Monday to Friday 9am until 5pm. The telephone service offers emotional support, practical assistance, information, and advice, plus details of local and national organisations providing relevant help and support. Calls of a clinical nature will be transferred to our clinical advice line. You can call the Clinical Advice Line directly on 01245 455478.

Bereavement Support

Our adult and children’s bereavement services are continuing to support anyone who is bereaved in the mid Essex community. Our services are available either virtually or over the telephone. We are here for anyone who has experienced loss, whether known to Farleigh or not.

Inpatient Unit

Our inpatient unit is currently open to small number of patients. For more information please contact our Clinical Advice line on 01245 455478.

Rapid Assessment and Discharge Team

Our nurses are working with the Mid Essex Hospital Trust to support the discharge of patients who are at the end of their life and would like to be cared for in their home environment.The team works with the Farleigh Hospice Locality Care teams and other care providers to ensure the correct care packages and support are in place to enable patients to return home.

Education team

Our education team has been working hard to support the NHS by delivering end of life training courses for nurses, doctors, and healthcare assistants at Halstead and Braintree Hospital, with community teams and care homes. The courses have been specifically developed as a result of the pandemic. They are designed to help healthcare professionals on how to care for people who are nearing the end of their lives and how to support their families and friends during this difficult time.

Medical Team

Our consultants continue to work alongside our NHS partners at Broomfield hospital and with GP colleagues, caring for people at the end of their life and providing essential end of life care advice and support to healthcare professionals.

Supporting our NHS partners

Farleigh Hospice is working hard to support our healthcare professionals and our local NHS

Can I still visit Farleigh Hospice?

Visiting must adhere to social distancing and government guidelines, and is limited to the following:

  • Staff and volunteers, where appropriate, and following government guidance
  • Relatives visiting patients on our IPU following guidance issued by the government and IPU staff prior to visiting. Our current IPU visiting guidelines are as follows: for symptom control patients – 90 minutes by the same person per day between the hours of 3pm and 7pm. For End of Life Care – 2 visitors only per day – this is due to the space of our rooms.
  • Those wishing to visit the hospice in memory or to mark an anniversary may visit the hospice outside grounds, including our new memory garden, whilst following social distancing guidelines. Unfortunately we cannot accept admission to our hospice building, including the Sanctuary.