Quality Account 2021-2022
Delivering on our commitment to uphold resilience and maintain excellence through times of crisis.
Farleigh Hospice are pleased to present our Quality Account, reporting on period April 2021 to March 2022, clearly demonstrating the outcome of our commitment to uphold resilience and maintain excellence through times of crisis.
Farleigh Hospice exists to meet the needs of local people affected by life-limiting illnesses and to support those who have been bereaved. Through the ongoing generosity of the mid Essex community we provide a range of high quality services totally free of charge. By giving people choice and involvement in the care they receive, we strive to make a real difference when and where it matters the most.
This is the Eleventh Quality Account published by Farleigh Hospice. The report is for patients, families and friends, supporters, the general public and mid Essex Clinical Commissioning Group, who part fund the hospice’s services.
Alison Stevens, Chief Executive at Farleigh Hospice says: “The aim of this report to give clear information about the quality of our services so that patients feel safe and well cared for and their carers and families are supported and reassured that all of our services are of a very high standard and well governed at all levels throughout the organisation.
“In this year, we were really proud to receive the national Hospice UK Innovation in Partnership award. Our winning entry ‘integrated community care in a pandemic’ showcased the one team approach we took to maximise our ability to care for people in the community and in their own homes when the pandemic struck, which included reorganisation of our clinical services and the creation of the Farleigh Virtual Ward.
“We have continued to consolidate the work of our clinical teams to meet the ongoing increase in demand for our services. In conjunction with Essex County Council, we have added a new bereavement support offer to our existing bereavement service. We continue to work with all system partners to ensure that the best possible palliative, end of life and bereavement care is available for those who need our services. I wish to thank all of our staff and volunteers for their ongoing hard work and commitment to Farleigh Hospice and to our local community and NHS funders for their continuing support.”
To find out more, please read our Farleigh Hospice Quality Account 21-22.